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Frequently Asked Questions

Got questions? You're in luck, because we have answers. Below, the most popular customer questions!

Do you accept returns?

No, we do not accept returns BUT if your items comes defective then we will make it right. Please reach out if you do have any issues.

What is your shipping policy?

We are excited to offer worldwide shipping. Shipping rates are variable and contingent upon your order; please proceed to checkout and enter your shipping address for an accurate shipping price.

Processing Time: Orders are typically processed within 3-5 business days. During holiday seasons, kindly allow our team 5-8 business days to process your order.

Shipping Methods: Orders will be dispatched via the shipping method you choose at checkout

Shipping Costs: Shipping costs are determined by our carriers based on many factors including your order's total value, weight, package volume, and destination.

International Orders: Please be aware that international orders may include additional duties, taxes, or VAT charges upon delivery, depending on the regulations of your country.

Delivery Time: Our delivery times are estimated only and are not guaranteed. They will always be estimated in business days (this does not include
weekends/holidays). Once the packages are sent to our shipping provider,
arrival times are out of our control and in the hands of the shipping service
that has been selected.

Are your products handmade?

Yes! We make all our products except the kindle charm. But we do assemble them ourselves.

What size are your kindle inserts and bookmarks?

Kindle Insert Size

  • Paperwhite 12th Edition / Color Soft 4.9"x6.9"
  • Paperwhite 11th Edition 4.8"x6.7"
  • Paperwhite 10th Edition 4.6"x6.6"
  • Basic 4.3"x6.2"
  • Oasis 5.6"x6.3"

Bookmark Size

Our normal bookmarks are 2.2"x6.5"

Our magnetic bookmarks are different in size depending on the bookmark

My item arrived broken/damaged? Who should I contact?

If your item arrives broken or damaged please send us an email at abpxoco@gmail.com and we will help in any way we can.

Where can I leave feedback?

You can leave feedback on our shop account. You will also receive an email a few days after shipping to leave us a review or you can reach out by email.

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